zakri67 Hi there. All you need is a credit/debit card or top-up voucher and an unlocked phone. That’s a real shame - because I fancied on iPhone SE which needs dual sims: nano-SIM and eSIM, and. Activate my SIM. Top up with credit. 1 2. ianmacca90 Thank you for posting to the giffgaff Members Help & Support Community, where fellow giffgaff customers will try to assist you with your query. bladerunner929 az83a50 hi, when logged into your account do you see the phone number at the top of your dashboard. Select the monthly plan that best suits your needs. sloz im currently in the uk and i was using my sim earlier on my mobile data and my ex partner has logged into my account taken their bank details off the card and possibly deactivated the sim as well. when the giffgaff sim has been deactivated of no use after 6months it will be of no use will have to activate a new sim and ther be a different random number for it foodie_mum Normally a sim becomes inactive and the number is reallocated after 6 months of inactivity. I think you need to reorder, You can't reactivate a old sim once its been diactivated, so unfortunately youll have to wait for a new sim, unless a frend has a non activated sim they can give you. Has this happened. sabraswhatapp If your SIM has been deactivated for inactivity, it is not possible to reactivate it, sorry. If your planning on the services in the EU your only option is to top up with airtime credit and you will be subject the roaming charges found here. Activate giffgaff SIM. giffgaff Limited is authorised and regulated by the Financial Conduct Authority and is listed on the Financial Services Register. UK calls and texts. megcopes. We’d love to bring your old number to giffgaff. If this has happened,there's no way to retrieve your number/reactivate your sim. However as a last ditch attempt, and only after office hours call O2 on 08000 321402 to get an automated PUK Code generated from the menu. 30am and 9. Detach the SIM card from its holder. Welcome to Giffgaff 👍. Hi there @scottloveskim. Sim activation is fully complete after you have topped up with the minimum of £10. You can order a new SIM card here;. argos1. What to do if you want to order a SIM and activate it: 1. Since I got my new SIM card fromm giffgaff I haven't been able to use internet or calls. PROCEDURE TO CARRY OUT A SIM SWAP. To continue using giffgaff you need a new SIM, and will be allocated a different number. You cannot reactivate a giffgaff SIM card if it was previously activated or has been deactivated due to no usage within any 6 month period. david18019 Hey there. SIM Swap is the process of replacing your existing SIM with a new SIM, moving your existing number etc to the new SIM. e. If you don't already have one, order from your spread giffgaff page. Hi @lcs110 You can activate your new sim card in Malaysia, by entering the sim code and then logging in. Need a giffgaff SIM card to activate? Obtaining a new giffgaff SIM card is really easy. gosmith. If it’s still not activated after that, try to re-insert the SIM. If your mobile data isn’t working, but calls and texts are, there may be an issue with your Access Point Name (APN) settings. After you’ve activated your SIM, we’ll give you a link to transfer your old number. If you want to use giffgaff again, you'll need to obtain a new SIM card, activate it and you'll get a new mobile number. The SIM card to this mobile phone phone number removed for. Activate a brand new giffgaff SIM card as your old giffgaff SIM was rendered useless when you ported your number away from giffgaff. That day, you'll have. I am at a loss as to what to do. From your online account head to Menu > Your phone number > Enter my PAC or STAC code. Log in to the account you want to swap SIM cards on; Go to the activation page; Enter the 6 digit activation code from the new SIM; Click Continue. Need a giffgaff SIM card to activate? Obtaining a new giffgaff SIM card is really easy. To prevent SIM card deactivation, you need to use your giffgaff SIM from time to time. Order your free SIM Activate your SIM. It’s super easy to transfer your current number to giffgaff. megcopes once it’s deactivated it’s gone. az83a50 if your sim as been inactive for more than 6 months the phone number will have been recycled and unfortunately can’t be recovered. Registered address – giffgaff Limited, 260 Bath Road, Slough SL1 4DX. If your giffgaff SIM is inactive for a period of six months, giffgaff will deactivate your SIM and the mobile number associated with the SIM card is recycled (your mobile number cannot be recovered and your SIM cannot be reactivated and is rendered useless). It is therefore impossible to keep the phone number associated with a deactivated SIM. this does not include emergency calls (i. My old SIM is still activated according to GiffGaff when I try to reactivate it, but no signal because everything transferred when I swapped to my new nano SIM. As @eddw789 explained above, giffgaff is required to deactivate unused phone numbers and when that happens, the number is permanently and irretrievably lost. 4. 30pm. Your giffgaff SIM Card will be disconnected unless, at least once every six months, your Account is used to:Hi, How do I reactivate an old giffgaff sim - i let it expire by mistake as it is an emergency phone I leave in the car Thanks. To prevent SIM card deactivation, you need to use your giffgaff SIM from time to time. Top up with credit. Moreover, deactivating the SIM card returns the phone number associated with it to the pool of available phone numbers. UK telephone regulator The Office of Communications, Ofcom states that numbers which are not in use must be recycled after a certain period of time, with giffgaff this is 6 months. when i go to make a call it doesnt ring it just comes up with “call failed”. Buy a goodybag/plan. See our SIM-only deals. 3) Here is where you will enter the Activation code of the NEW sim you’re swapping to. Or ask one of our helpful agents for an. See all plans. Make sure it isn’t activated. How do I activate my SIM? Easy peasy. You can buy giffgaff SIM cards in many Supermarkets, Convenience Stores and Newsagents, priced £ 1 or less. If you wish to order another Giffgaff SIM card, please activate your SIM card HERE. victordiage Yes you can activate the SIM anywhere in the World. rohinijones Hi. Reactivate sim . This means that when your current goodybag expires you get a. Buy a goodybag/plan. Make sure that there is no call transfer and call display is on, and PIN code off. Reactivate SIM Reactivate SIM. After you’ve activated your SIM, we’ll give you a link to transfer your old number. Call your transferred number from your own giffgaff sim Do you hearOnce a SIM card has been deactivated, it’s not possible to reactivate it. If you want to prevent this deactivation, you need to use your phone from time to time. If your giffgaff SIM has not been used for 6 months or more you will have lost that number and cannot get it back as it’s returned to Ofcom for later reallocation to. Set your plan to auto-renew or swap and change it for a. Get your free SIM. I was promised that I will get back my old number whiten 24hrs it's now 48 hrs. Once you have proof of usage, contact Google and provide copies of your data. Username: giffgaff. If so, you can get a new SIM, and do a SIM swap, to get your original giffgaff number up and running again. The act of asking O2 for the PUK has been reported toplease remember sim swaps cannot be done between 9. Activate SIM card. However, before you can use the giffgaff goodybag services in the EU the SIM card will need to be used in the UK first. If a giffgaff SIM is inactive for a period of six months, giffgaff will deactivate the SIM card and the mobile number associated with the giffgaff SIM card goes into a number recycling pool for use elsewhere, therefore the. Order a free SIM. Once you have your GiffGaff activation code, go to GiffGaff’s site and enter the code to activate the SIM. You can get a SIM from Need a sim posting urgently First class or hand delivered thread. Then, click on Redeem a top up voucher. Please do ONE OF THE FOLLOWING on every 6 months, to keep your Giffgaff number active: Make a call; Send a text; Use mobile data; Top upReactivate sim . Have a close look at your current sim, new sims are 3 in one sims. However, before you can use the giffgaff goodybag services in the EU the SIM card will need to be used in the UK first. my phone shows no service and i am unable to send text messages. Registered address – giffgaff Limited, 260 Bath Road, Slough SL1 4DX. A SIM card is deactivated and recycled when it has not been used for the last 6 months. Choose your monthly deal. The sim can no longer be used. To prevent SIM card deactivation, a giffgaff SIM card must be used from time to time for outgoing transactions. Sorry no you can’t reactivated an old sim. Enter the code from your new SIM and click "Activate your SIM". You can then start using Giffgaff services. megcopes. If so, you can get a new SIM, and do a SIM swap, to get your original giffgaff number up and running again. Unfortunately not, once a SIM is deactivated due to none use that number is lost I’m afraid, you would need a new SIM, which would have a new number. You can’t, no. A sim will be deactivated if its not used for a period of six months, and the number would be fully disconnected and sent off to be recycled, and there is no way to reactivate that sim or recover the number. After you’ve activated your SIM, we’ll give you a link to transfer your old number. Turn Off your Handset/Device for 30 seconds and then power back On or it might be a best option to Take the battery out for. How can I reactivate the SIM card and request another phone number for it? lmort57. Firm Reference Number - 680957. steve73553 if a few months is less than six yes you can,. If you want to prevent this deactivation, you need to use your phone from time to time. To get the PAC code text ' PAC ' to 65075 from. my phone shows no service and i am unable to send text messages. I want to reactivate it before my arriving which means I don't need to wait a few more days for SIM card and I can use it as soon as I arrive. Can I swap my SIM? If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. Our free SIM cards come in all 3 sizes (micro-SIM, nano-SIM and standard-SIM), all you need to do is pop out the SIM that fits your phone. What happens when you put your Giffgaff sim in the phone. It was suggested to me that I needed a new SIM - it was working perfectly in old phone . This join giffgaff article guides you through the whole SIM ordering and activation process. This is printed on your SIM card just before 3Ggg1 for 3G SIM cards or 4Ggg4 for 4G SIM cards. Yes, that’ll be the replacement SIM card that you’re waiting for. They usually complete in about 30 minutes, but can take up to 24 hours. com. She Must have internet connection as she must go Online, login to her Giffgaff account and activate the new sim. The act of asking O2 for the PUK has been reported toReactivate my sim Reactivate my sim. If your giffgaff SIM has not been used for 6 months or more you will have lost that number and cannot get it back as it’s returned to Ofcom for later reallocation to. Once a SIM card has been deactivated, it’s not possible to reactivate it. Use the ‘Transfer number’ section of your VOXI account online. Need a giffgaff SIM card to activate? Obtaining a new giffgaff SIM card is really easy. Also, Dial *100# and *100*7# free from your phone to check the sim's balance. Activate a giffgaff SIM card: To activate your SIM, you’ll need to make a purchase (buy credit top-up or a 1 month goodybag plan) via a. There’s a handy 13 digit code printed on the SIM itself that you can use ↆ If you’re trying to activate a 2nd SIM under your account it won’t work. To help you out, all credit that was on your lost or stolen SIM card will automatically be. Enjoy 5GB EU roaming, unlimited minutes & texts, plus 5G at no extra cost. , up to 24 hrs. You just need a PAC code from your old network. Have checked email and messages and nothing from giffgaff at all. If you raise a case with an agent (giffgaff staff), you can view agent replies on your account dashboard, under the Messages section. Our lovely giffgaff community will be able to assist you. A balance enquiry sends back £15 credit so the sim must still be active to some degree. Contact your current Service Provider and request a PAC (Porting Authorisation Code) to transfer (port-out) your number to another network. 2 ACTIVATION CODE. If your giffgaff SIM is not used for 6 months you risk losing the number. Go to > Settings > Turn On Airplane Mode and then Turn Off after about 30 seconds. 30am. See hereNot supported by giffgaff, you will need a sim from one of the following. £10 is the cost. JOINING giffgaff giffgaff is generally a PAYG service but You have to go to giffgaff. If it is shown, then you can do a SIM swap to a new SIM to reactivate the number. Enter the 6-digit code printed on your giffgaff SIM card and click "Activate your SIM". If so, you can get a new SIM, and do a SIM swap, to get your original giffgaff number up and running again. You can use old or new giffgaff sim until morning of transfer Its entirely your choice to make. You can’t reactivate a deactivated giffgaff SIM card I’m afraid. Get a SIM only deal and enjoy the flexibility and savings that come with it. Unlimited calls and texts. giffgaff Limited is authorised and regulated by the Financial Conduct Authority (FRN 680957) and acts as a credit broker and not a lender. If your contacts are saved to your sim, back them up first. I already paid 20 pounds worth of goodybags and cant activate my SIM. These conditions which are set by OfCom (the UK’s communications regulator) are present to prevent the deactivation of members SIMs who have very little activity or who. Unlimited calls and texts. 30pm. giffgaff Limited is registered in England and Wales. please follow this guide to Transfers. My old SIM is still activated according to GiffGaff when I try to reactivate it, but no signal because everything transferred when I swapped to my new nano SIM. The micro sim is the one you pop out of the midlde of the new hybrid standard sim. alfiemullers Hi there. giffgaff agents will do there best to get back to you within 24 hours but at busy periods it could be slightly longer. 3. Upon receipt, we recommend the sim card in order to get a phone number assigned. (its the goodybags that make giffgaff competitive),All those shops sell giffgaff sim cards. giffgaff recycles phone numbers and we will not be able to reconnect once your number is disconnected and recycled. If you haven’t done any of these things in the last 6 months, your sim has been deactivated and the number lost. Please firstly make sure that your mobile phone is unlocked onto the O2 network, giffgaff runs on the O2 network. Any credit or Payback Points that you had on your giffgaff account as well as your mobile number are lost (the mobile number is recycled for use elsewhere and cannot be recovered). If you cancelled with o2 and your transfer did not happen, then your number is still with Giffgaff and your Giffgaff sim should still work. You’ll just need your PAC code from your previous network. Give approximate date you started and ceased phone use. Once a giffgaff SIM card has been deactivated, it’s not possible to reactivate that SIM card. I have now put the original sim card back in my phone but the sim card is not recognised. Hello, I had an email saying my sim would be deactivated as it had no been topped up in a while, we live out of the UK. Login to your account, and check that your original phone number (that you want on the new SIM) is shown at the top of your Dashboard page here: Step 2: Get your PAC Code (from current Mobile Network provider) Transferring your phone number from your current Mobile Network provider requires a Porting Authorisation Code (PAC). 00, unless you ordered your sim directly from the website and not by referral, in which case you can top up by £5. Performing just one of the actions below within any six month period will prevent SIM card deactivation for another six months:If you’re an O2 business customer, you’ll need to sign in to your O2 Business account to swap your SIM. If you want to. You’ll just need your PAC code from your previous network. We’d love to bring your old number to giffgaff. 3. EU roaming included up to 5 GB. Your number will go back in a pool of number and can not be retrieved. UK telephone regulator The Office of Communications, Ofcom states that numbers which are not in use must be recycled after a certain period of time, with giffgaff this is 6 months. 00, or. Enter the code from your new SIM and click "Activate your SIM". Hasn’t got a phone number allocated until the sim is activated. It will ask you to confirm that you want to swap SIMs. Related articles. Send for a replacement here. Skip to content. You then need to activate a new SIM either in your old account or a new one. as for your phone. You can change or cancel your plan anytime. SIM blocked for inactivity: If your phone number is inactive during a period of 6 months, your SIM card will be deactivated. You will need to raise a case with a giffgaff agent hereWith giffgaff you get access to 4G data at no extra cost. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. Should you wish to consider using Giffgaff services again, you need to register and activate a new sim on your account. Registered address – giffgaff Limited, 260 Bath Road, Slough. In that case, this is the only SIM you can use to regain access to your number and remaining goodybag and/or airtime balances by activating it on the same account (no additional topup required). zakri67 Hi there. The problem is that people are trying to top up their SIM straight away, without having activated it yet. as for your phone. You can buy giffgaff SIM cards in many Supermarkets, Convenience Stores and Newsagents, priced £ 1 or less. Moreover, deactivating the SIM card returns the phone number associated with it to the pool of available phone numbers. 5p per MB. OPTION 2: ORDER OR BUY A NEW giffgaff SIM CARD AND PERFORM A 'SIM SWAP' PROCEDURE. You cannot reactivate a deactivated giffgaff SIM card I’m afraid. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. Iceland, Heron Foods, Tesco, Asda, The Co-op, Sainsbury’s, Martin’s/McColl’s, One Stop, B&M, Home Bargains and many more shops sell them. tinternmum. I am overseas in Malaysia and have a new giffgaff prepaid SIM. Login to your account, and check that your original phone number (that you want on the new SIM) is shown at. Sim activation is fully complete after you have topped up, or bought a goodybag by minimum of £10. richybhoy36. My sim card been used last time about half year ago and now it's deactivated,can I reactivate it to get old numbe back or I need to order a replacement one johna002 mrdor36 Hi there - sim cards get deactivated after 6 month of non-use and unfortunately cannot be reactivated - your old number will be lost im afraidIf a sim has been deactivated due to not using Giffgaff services atleast once every 6 months, you will have lost your number and any goodybag/credit. mw78679 If you had left the sim inactive for 6 months or more then that’s the reason why. If a giffgaff SIM is not used for 6 months you risk losing the number. If your girlfriend has reported your sim card lost or stolen, a replacement sim card will be sent to your address 1st class post, and will have all your details on your replacement sim card, including any remaining goodybag allowance and credit, also your giffgaff phone number. A sim will deactivate after 6 months of no use. (This will send you a new SIM via 1st Class Post to use in a new phone of your choice. Activate your SIM. I feared as much. If a giffgaff SIM is inactive for a period of six months, giffgaff will deactivate the SIM card and the mobile number associated with the giffgaff SIM card goes into. When you have the new SIM, you can do a SIM swap to transfer all your account details, including your phone number and any goodybags or airtime credit, to the new SIM. If you want to use giffgaff again, you'll need to obtain a new giffgaff SIM card (either online on giffgaff’s SIM Order Page or you can buy a giffgaff SIM from a shop or newsagent), activate the new SIM card and you'll get a new mobile number for your new SIM card (it'll appear on your dashboard. Registered address – giffgaff Limited, 260 Bath Road, Slough SL1 4DX. Login to your account, and check that your original phone number (that you want on the new SIM) is shown at. Also, check your junk mail for a message from giffgaff. To prevent SIM card deactivation, a giffgaff SIM card must be used from time to time for outgoing transactions. Log out Http. Keep in touch with your mates for free with unlimited calls & text to giffgaff numbers. Have you activated a new giffgaff SIM card on a brand new giffgaff account, paid for a goodybag plan or PAYG credit top up during the SIM card activation process and have been allocated a new mobile number for the new SIM?If left unused for 6 months or more, the SIM is deactivated (a lot of networks only give you 3 months). I think your mis-reading the message from giffgaff. To check this, try switching your phone OFF/ON at different times throughout the day. Login to giffgaff to access your account, top up, check your balance or chat with the community. If so, you can get a new SIM, and do a SIM swap, to get your original giffgaff number up and running again. 1 SIM card installation. When the SIM arrives you will need to perform a SIM swap . 2 ACTIVATION CODE. sridh43. 1. To activate the giffgaff SIM card, you’ll need to create a new giffgaff account for the new SIM card and make a purchase (buy PAYG credit top-up or a 1 month goodybag plan) via a credit/debit card, PayPal account or a top-up voucher. Get the best SIM only deal for you. Start by inserting the SIM card into your device: Detach the SIM card from its holder. Activating your Giffgaff SIM card with a voucher is really simple. I have a spare sim but it seems to have deactivated. This is called the cancellation period. If already had a giffgaff sim activated to a giffgaff then need to of used sim on a call/text or data or added to account a goodybag or credit with. Prefer to pay as you go? Our rates are just 10p/MB, 25p/min and 10p/text. . You want be able to activate another sim on your account except the replacement. Discover the flexibility and savings with unlimited calls and texts. Many of these sell specific giffgaff vouchers, but an O2 one will do too. The SIM card that wasn't used or topped up whilst you were in Australia will have now deactivated (the limit is 6 months) any credit money on that sim will have been lost, what you can do now is order A new sim from your giffgaff page or purchase one in the shops for £1 or less, this can be activated on your old username if you wish and you will be given a. 4. giffgaff SIM activation helpGood Afternoon @janiepie3. I am trying to reactivate the sim card in my phone that I deactivated by mistake. Send a link on any social or messaging app to invite your mates to join giffgaff. Wont be able to use the same sim had linked to giffgaff account and number if sim and number been deactivated of none use. Rekindle is a digital inclusion project aimed at helping people over the age of 60 in Middlesbrough gain the confidence and skills to use digital platforms t. You’ll just need your PAC code from your previous network. On the next screen, log in with your giffgaff member name or phone number. We’d love to bring your old number to giffgaff. To activate the SIM card you only need the following: • A non-active giffgaff SIM card • A bank card. Your number will have been recycled and any goodybag allowance and/or airtime credit will have been forfeited. Enter the code from your new SIM and click "Activate your SIM". 18 month contract This 18 month contract gives you the most data for your money and auto-renews each month. 2. The delivery time will vary depending on the country of shipping, but expect anywhere between 3 to 5 working days within Europe and from 5 working days for the rest of the world. I'll have to go to another phone company. Make sure your giffgaff account and SIM have been fully activated - allow at least 24 hours after the SIM has started working before requesting the transfer. giffgaff recycles numbers and will not be able to reconnect once a number is disconnected and recycled. To. Make at least one connection to the internet. The SIM swap should take no more than 30 minutes to complete and can be performed any time between 4. You’ll need to create a separate account for each SIM; Make sure that if you’re trying to activate with a voucher, that the voucher has enough credit for the goodybag you’re trying to buy If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. walde54629 Do you have Firefox? walde54629. You can buy giffgaff SIM cards in many Supermarkets, Convenience Stores and Newsagents, priced £ 1 or less. Simply enter the code on your new SIM (it’ll be six or 13 digits long) and away you go. 00. Also your number would have been recycled and any credits leftover are lost. Transfer number to giffgaff. Restart your phone every 30 minutes to get it to connect the giffgaff network. do at least one of the following every 6 months. If you have not used your Giffgaff SIM once within a 6 month period it will have been deactivated & your number recycled. Can I change a new sim to my old number, if so how long does it take?If a giffgaff SIM is not used for 6 months you risk losing the number. Can activate another sim thats unactivated to same account set up or a new account set up but will be a different number that had before. If so, you can get a new SIM, and do a SIM swap, to get your original giffgaff number up and running again. But that's just the start of what the app can do. 30am and 9. The SIM card that wasn't used or topped up whilst you were in Australia will have now deactivated (the limit is 6 months) any credit money on that sim will have been lost, what you can do now is order A new sim from your giffgaff page or purchase one in the shops for £1 or less, this can be activated on your old username if you wish and you will be given a. Sim card has failed to reactivate. @sneak43 hi, unfortunately giffgaff requires either top up or a goodybag purchase to activate their sim. If you have just activated a new giffgaff sim and account or recently with a top up or a plan/goodybag or both, check fully through the below, Next , >> Once you have topped up a minimum of £10 or purchased any of the Plans/Goodybags or both to enable the activation to open up a service, see below, Please firstly make sure that your mobile phone is unlocked onto the O2 network, giffgaff runs on the O2 network. If you have a standard sim, you can push the middle out to turn it into a micro sim. App and then web. If you’re trying to activate a second SIM under your account it won’t work. Complete the activation and top up your GiffGaff SIM. This is printed on your SIM card just before 3Ggg1 for 3G SIM cards or 4Ggg4 for 4G SIM cards. Unfortunately, Facebook are notoriously difficult to receive any form of support from, and despite my Viet sim number being added to my account, and me being able to receive password reset codes to both this and my email address, the next layer of security (identity) only allows for me to receive. when i go to make a call it doesnt ring it just comes up with “call failed”. *Extra £10 bonus credit offer open for up to 15 friends who activate a SIM with a contract plan between 5/10/23 - 5/1/2024. How do I activate my SIM? Easy peasy. Am I able to activate this SIM while I am in Malaysia? If this is possible, I would appreciate guidance on how this can be done. See our SIM-only deals. SIM swap does not change your number. falcus28. giffgaff Limited is authorised and regulated by the Financial Conduct Authority (FRN 680957) and acts as a credit broker and not a lender, offering credit products provided by Klarna Bank AB (publ). Chrome. rachelw18 Hi. Once your new SIM is with you Login to your existing giffgaff account and then go to this page:. To prevent SIM card deactivation, a giffgaff SIM card must be used from time to time for outgoing transactions. giffgaff recycles phone numbers and we will not be able to reconnect once your number is disconnected and recycled. I share my personal order page on social media, then welcome them all to the community. Can I swap my SIM? If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. Here is what the user manual states: '5. If your giffgaff SIM has not been used for 6 months or more you will have lost that number and cannot get it back as it’s returned to Ofcom for later reallocation to. Enter the code from your new SIM and click "Activate your SIM". Our lovely giffgaff community will be able to assist you with any follow-up questions, in case you need further assistance. susan66146. Reactivate sim card Reactivate sim card. 25p per minute. A SIM card is deactivated and recycled when it has not been used for the last 6 months. Provided your cancellation request is sent during the cancellation period, giffgaff will refund you as follows:sloz im currently in the uk and i was using my sim earlier on my mobile data and my ex partner has logged into my account taken their bank details off the card and possibly deactivated the sim as well. aaron08566 Would it be possible to just reactivate the old sim please? Hi, sorry, no, you need to use the special Replacement being sent as a result of your request to block to get going again. In this guide, we will cover how to access internet APN setting using Androids and iPhones along with what the settings are to get your internet up and running on giffgaff. Activating your giffgaff SIM card is easy and can be done in a few simple steps. Text ‘PORT’ to 23424 from your new SIM and follow the instructions. On the next screen, log in with your giffgaff member name or phone number. steve73553 if a few months is less than six yes you can,. Step 2: Get your PAC Code (from current Mobile Network provider) Transferring your phone number from your current Mobile Network provider requires a Porting Authorisation Code (PAC). In addition, you can insert the SIM Serial Number instead - this is the 19 digits printed on your SIM card. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. There's a complete guide to. This suspension is lifted once you activate the replacement SIM on your account. giffgaff says all I need to do is enter the activation code on the back of my SIM card to reactivate it. If you have an unactivated giffgaff SIM at hand and if you still have access to your registered email address to receive a 2-step verification code,. I’m assuming that you performed a SIM change (AKA SIM Swap) procedure to transfer your mobile number and any credit/goodybag over to the new SIM card? If you did, the process can take up to 24 hours to complete through. Login to your account, and check that your original phone number (that you want on the new SIM) is shown at. Choose a plan or top up as you go. When you enter your PAC, you’ll be asked to pick a number transfer day.